Archive for February, 2008


10 Ways to Communicate Confidence and Boost Your Credibility

February 6, 2008


DATE: Thursday, February 21, 2008
TIME: 5pm PST / 6pm MST / 7pm CST / 8pm EST
DURATION: 60 minutes (please call in 10 min. early)

Lew BayerIMAGINE… interacting with clients and feeling confident enough to ask for the sale every time you recognize a business opportunity.

IMAGINE…walking into a business reception or your weekly office meeting and not feeling self-conscious about approaching new people.

IMAGINE…what it would be like to have the capability to stay calm and act appropriately when the unexpected arises.

If there were 10 simple behaviors that could make you more self-assured, and help you know for certain that you could tackle any challenge that came your way, wouldn’t you want to know what they were? In this entertaining and informative session, Canada’s Civility in the Workplace expert, Lew Bayer, will provide insight and practical tools that, with practice, will ensure increased self-assurance, confidence, and productivity.

Regardless of what your profession is, confidence is key to effective communications, building relationships and sending a positive, lasting impression. By making a few simple adjustments and adopting a few good habits, anyone can feel more confident–and confidence boosts credibility in business.

Some of the things you will learn include:

  • The four “E’s” of civility;

  • How civility impacts your credibility and professional relationships;

  • How to shift your perspective and remember the business priority;

  • How to handle yourself appropriately in mixing and networking scenarios;

  • How to get someone’s attention and then keep it;

  • How to speak the language of confidence–learn what words to avoid if you want to close the deal;

  • How to eliminate self-defeating behaviors that undermine confidence;

  • How to handle uncomfortable situations with grace and charm…

  • And much more!

Register Here NOW!

About Lew Bayer

Lew Bayer is nationally recognized as Canada’s leading expert on civility in the workplace and courteous communications. She is co-founder and partner of The Civility Group, Inc., an international training company. Twice nominated Manitoba Entrepreneur of the Year, Lew is a six-time published author who is regularly called upon for expert editorial commentary in her field. She writes a national “ask the experts” column called “Sticky Situations” for Canadian Living web and magazine. In addition to her role at The Civility Group, Inc., Lew is a certified Intercultural Competence Trainer. She sits on the City of Winnipeg Citizen’s Equity Committee, is director of the International Institute for Civility, co-director of the Winnipeg Chapter of Roaring Women, and President of the Center for Organizational Cultural Competence. For more information about The Civility Group, Inc., visit